Volunteers

The Volunteer Factor

I joined the Hacking Health Ottawa (HHO) chapter in August 2016. I was working in health at the time and looking for new ways to bring together diverse stakeholders. I came across a post on Twitter about this thing called a Hackathon, and it was focused on health. I reached out to learn more and was invited to the chapter team meeting and a smaller event they had coming up. It was a great way to learn about Hacking Health, the people who make it all happen, and the work they do.

I came across a post on Twitter // I reached out to learn more

Throughout those first few weeks, I met students and professionals of all ages working in health, design, engineering, business, and government. The diversity of event participants was reflected in the make-up of the HHO team. The quality of speakers, engagement of participants and dedication of the chapter’s volunteers was inspiring. I still didn’t really understand what a developer did or how ‘ideation’ was different from ‘brainstorming,’ but it didn’t matter.

This was a learning journey, and it culminated in a three-day event each year called a hackathon, where a DJ is a must, energy is contagious, and people don’t want to leave (seriously…we had to kick people out at the end of each day).

There is always a moment during our events where someone realizes HHO is 100% powered by volunteers.

There is always a moment during our events where someone realizes HHO is 100% powered by volunteers. Even though we thank and recognize our volunteers at the beginning and end of every event, it can often take folks a few events for it to really sink in. Their eyes light up, and they can’t believe it. You do all this in your spare time the say. Yes, we do. We work with amazing, dedicated people who show up, roll up their sleeves and make the impossible possible year over year. I can’t thank our team of volunteers enough for their generosity and commitment to HHO.

As a volunteer myself, I have gained so much more than I have given. I have learned new skills, expanded my professional network, met so many talented people and been inspired by their stories of success and failure.

Never underestimate The Volunteer Factor. It lifts us up each and every day.

My learning journey continues, and I am grateful for all those who have and continue to make HHO a reality. The volunteers, the community, the health care partners and the sponsors. Thank you.

—-

Karine Dietrich is Partnership & Sponsorship Lead at the Ottawa Hacking Health chapter. She’s also Vice-President, Public Engagement and Knowledge Mobilization at Volunteer Canada, and owns a B.A. in Criminology with a concentration in law from the Carlton University.

 

Delphine DavanThe Volunteer Factor
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Is nursing compatible with an entrepreneurial culture?

Read the original article in Portuguese here. The author, Bruna Nadaletti is a volunteer at Hacking Health Santa Catarina (Brazil) and a Nurse with a specialty in Adult Intensive Care. Bruna owns a Master in Education.

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Let’s take a moment to reflect on the following situation:

Health service users are much more informed and demanding than ever before because of technological advances. They tend to act as consumers and require that health professionals develop knowledge, skills, and attitudes for needs that were not previously expressed. Have you ever thought about that?

How many hours of their workday do nurses spend with their patients? Nursing is one of the professions that spends most of its time close to the patient. Nurses face daily with increasingly difficult challenges, and to solve them, it needs to put in practice creativity and to innovation. In other words, nurses need to get an entrepreneurial spirit. But now, as a practitioner nurse, I ask:

Are we, nurses, prepared for innovation and entrepreneurship? Do we feel safe for this, considering the training we received?

Well, we need first to talk about a little more about the distance that still exists between innovation and entrepreneurship with nursing professionals. This situation results in professionals who are afraid of doing differently, who end up suffering from intense pressures of the labor market, which is getting increasingly competitive in all areas of knowledge.

Most programs in entrepreneurship differentiate two forms: business entrepreneurship and social entrepreneurship. The first form focuses on business and measures its success through economic and financial evolution. With the second form, the social mission is at the heart of the business model, and success is associated with the achievement of a previously defined objective. However, when analyzing the ultimate goal of the two forms, we can understand that both target gain and profitability. Nurses can do both, but the context will define the type.

Entrepreneurship gives nurses a new professional avenue

Whether autonomous or attached to a healthcare institution, can entrepreneurship be understood as the ability to identify possibilities and innovate continuously? For this, it is necessary for the professional to develop an interest in market issues, which he/she is already aware of real needs and able to react in an innovative way, address emerging needs, and bring valuable solutions thanks to his/her professional experience.

A practical example of innovation

As a concrete example of innovation in the routine of nursing, aiming to add value to care, I name the shift. It can be seen as a process that allows for the continuity of care through the organization and transmission of patient’s information among nursing professionals.

Nursing staff number has an impact on patient safety. Thus, some hospital institutions wanted to innovate and redefined the moment of the shift. The nursing station is exposed to many factors that may negatively influence the quality of information: interaction with other professionals, telephone ringing, patient calling bell, among others. Now shift happens at the edge of the bed, where professionals are close to the context surrounding the patient in question, visualizing everything essential to be passed on. With the possibility of innovating even further, the patient participates in the passage of the shift and feels responsible for his/her treatment, evolution, and safety.

About nurses in Brazil

Probably when you think about being a nurse, the first environment you experience is the hospital. Do you know why? Because historically, the professional environment of nurses is associated with a health institution, either public or private. Until now, we have not yet been able to consolidate ourselves as autonomous professionals, even though this right was granted on September 3, 1946, by ministerial order, and entrepreneurship actions were initiated by Florence Nightingale. To see change, a cultural shift is necessary, from the training of professionals in HEI to the professional’s understanding of their perspectives, which go far beyond patient care.

Due to imposed routines, most nurses can not see entrepreneurship as something accessible, demonstrating a detachment to related concepts, often not knowing what it means. To bring nursing closer to innovation and entrepreneurship, it is vital that you, the nurse, visualize yourself in this scenario and show interest, putting into practice creative and innovative attitudes. Innovation doesn’t always mean creating something from scratch, preferably adapted to the reality that will be implemented to obtain positive results.

Nurse wins top award for mobile app design at Hacking Health

How many times have you been afraid to show your creativity and consequent innovation by fear of making mistakes? It is not only with you but with a large number of professionals. Rethinking and remaking are part of the innovation process, which must be continually re-evaluated. Challenges and changes should be seen as attractive to nurses who want to innovate. Comfort zone should be disturbing, instigating new avenues.

Be the change who want to see

Technological and scientific development, which facilitates and favors necessary conditions for nurses to modify their professional and entrepreneurial performance, should be a reason for constant search of professional updates. To be seen as indispensable in a multi-professional team, it is necessary to adopt and execute a professional posture that meets the current needs and, with innovative and entrepreneurial actions, modify the experience.

When I speak about a lived reality, I am not just talking about the physical structure, materials, and equipment or insertion of technology in the assistance; I am talking about patient experience, which is one of the most discussed subjects at the moment. How can I improve the patient experience with the assistance of my team? Is it possible? Yes, it is! Here is an example, where innovation was allied with humanization: a project called “Cinema in the Nursery” was developed in a hospital. Patients with immunological conditions are gathered every week in an improvised movie theater in the hospital and allowed to have popcorn and juice. This action is multi-professional, coordinated by nurses, intending to relieve stress due to the period of hospitalization and improve the patients’ quality of life.

Innovation and entrepreneurship are growing within the nurse profession, which increase needs to disseminate perspectives of actions and instill the interest of nursing professionals to develop their potential and explore new professional scenarios.

I end my writing with a question, which I would like you to reflect on: what benefits do innovation and entrepreneurship bring into your professional practice? What could you bring of value and differential to your professional performance with innovation and entrepreneurship? I wish you a good reflection and until the next!


About the author: Bruna Nadaletti is a volunteer at Hacking Health Santa Catarina and a Nurse with a specialty in Adult Intensive Care. Bruna owns a Master in Education.

We count several nurses within the Hacking Health movement. Read the articles included in this article and watch the video to learn more about being a nurse-entrepreneur:

Windsor nurse’s health-care app idea a winner

Delphine DavanIs nursing compatible with an entrepreneurial culture?
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Patient Safety & Mental Health of Professionals

– Read the original article in Portuguese –

 

Patient Safety – Medication Mistakes was the focus of the 2019 Hacking Health hackathon in Espirito Santo (Brazil). This is my third year as a volunteer with this movement. In previous years, I had the opportunity to participate in the discussion on the following topics:

– Prevention of chronic diseases;
– Public health lack of money or management?
– Challenges of an aging population

 

During these three years, I have participated in several events with health professionals (public, private, philanthropic), entrepreneurs, managers, designers, technology personnel, and famous makers. If you’ve never attended a Hacking Health event, I highly recommend it! Excellent ideas and prototypes arise and benefit the whole community. 

 

Something caught my attention since the first edition I participated, no matter the environment (public health, private health, with and without structure). In all issues, the mental health of health professionals has surfaced. I have heard talks like:

“… It is useless having the most advanced technology if we are not motivated …”

“… As long as we are not treated with respect by our hierarchy, it is difficult always to be well to take care of our patients …”

“… Having 3 jobs and turning on duty can not decorate protocols …”

 

I am a psychologist with a specialization in mental health, and I have had the opportunity to develop my career in the public service (Family Health Program, Caps, Hospita gerall, etc.) and part in the private sector. And as it happened during a Hacking Health event, I pulled back memories and realized that this same discussion in the work environment is generally avoided.

The challenge of our 2019 hackathon is about reducing medication errors. And the obvious question must be asked:

What if health professionals’ mental health is correlated to medication errors?


And this question is international. In the US, according to the Robert Wood Johnson Foundation Interdisciplinary Nursing Quality Survey (INQRI), nurses experience depression at twice the rate of the general public. Depression affects 9% of ordinary people, but 18% of nurses experience symptoms of depression.

Ironically, health professionals, for many reasons (fear of losing their job, fear that the team considers them unbalanced, fear of showing weakness, etc.) are slow to identify that they are not doing well mentally. They usually attribute discouragement, lack of motivation, or concentration to the fact that they are overwhelmed or lack resources in the work environment, or even lack of appreciation or recognition.

They invented a name for this: Burnout Syndrome

Translated literally means burned out completely, it is a generalized exhaustion.

In the mid-1970s, the first studies appeared in the United States, identifying “burnout” as a syndrome manifested by the exhaustion experienced by workers as a consequence of negative experiences at work. The symptoms are very similar to stress.

However, burnout is always related to a work complaint that may derive from chronic and prolonged stress. Stress is transient, and burnout is continual stress where one is more and more exhausted. Studies show that the psychological profile is of a professional who is often competitive or likes everything right, with a tendency to be a perfectionist, among others. After the illness is established, it is common for the professional to present a lack of involvement with work, chronic stress, insensitivity to others, irritability, and irony towards co-workers.

And what are companies doing to prevent this from happening?

Throughout the year, I hope that Hacking Health promotes conversational wheels and clinics with managers, specialists in the area of People Management for the exchange of successful experiences in this sense. How much damage may occur if we do not take any action at all? For example, by taking care of the mental health of the healthcare professionals, would this not have a direct effect on the quality of the patient’s care? And may reduce the hospitalization time? – which has a direct impact on healthcare costs.

Sooner or later (hopefully sooner) entities will have to have this debate. But we are talking about health of individuals and we should not delegate our health and well-being to others. Yes it is necessary to deal with the day to day and demands, but everything is crystal clear: To be sick and/or exhausted or be hospitalized a little does not matter, the world will continue to turn.

We need to be our #1 priority.

Health professionals need this mental health care, and many do not admit they need it because they are in the role of caregivers. Talk about their experiences, what they feel, the possible causes, to be able to take care of the other without harming the productivity of their team.

By failing to address the issue we put the patient’s life at risk, that of the professional, and we miss the opportunity to guide and improve on Mental Health besides reducing the stigma, prejudice, and discrimination that exists.

We have a long journey ahead and need to learn a lot because there is no immediate revenue, but everything starts with a simple action:

Start talking about it!

About the author of the Post:

Alessandra Fischer is a volunteer at Hacking Health Brasil and the first leader at the Santa Catarina chapter. 25 years of development of actions related to Public Health more specifically in Mental Health with passages by the Municipal Health Secretariat Joinville. Zerbini Foundation, SPDM, and Joinville Regional Hospital. In these places, he had the opportunity to develop several actions from the reception, therapeutic support to patients and relatives, brief therapy and coordination of therapeutic groups

Pictures by Gustavo RPS.

Delphine DavanPatient Safety & Mental Health of Professionals
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Our Volunteers Break Silos And Borders

Hacking Health Windsor-Detroit is the first cross-border Hacking Health chapter in the world. It brings together two cities, which comprise a world-class automotive cluster that is reinventing itself as a global leader in health and mobility.

The 100-year-old Ambassador Bridge is iconic of this chapter’s determination to reach across divides and bring creative people together from the tech, health and automotive sectors to collaborate on innovative solutions to healthcare challenges on both sides of the Detroit River.

 

This chapter fosters innovation across the Canadian-US border

Now entering its fifth year – Hacking Health Windsor-Detroit has drawn over 1,000 participants, connected over 60 partner organizations, sparked a half-dozen start-up companies (CarePRN is one of them) and inspired a cross-border MedHealth Summit that annually matches health start-ups with investors .

There is also Kaitlyn Sheehan—a Registered Nurse— who had an idea for a mobile app that could improve health care on both sides of the Detroit-Windsor border. Read her fabulous story here and how she won a hackathon top award for mobile app design in this previous post.

Gathering automotive & healthcare sectors in the same place?

From left to right: Deborah Livneh, Zain Ismail and Yvonne Pilon, members of the HHWD chapter

After the lights dimmed on a successful MedHealth Summit in downtown Detroit in early 2018, one that featured an electric keynote by celebrated neuropathologist Dr. Bennet Omalu featured in the movie Concussion, the organizers gathered in a boardroom at the Eugene Applebaum College of Pharmacy at Wayne State University.  Many of those gathered had been founders and leaders from Hacking Health Windsor-Detroit – which provided the spark for the Medhealth Summit.

In part, the organizers wanted to debrief on such a successful meeting and chart potential destinations for Medhealth in 2019.  This meeting raised the potential of bringing talent from the automotive and health-care sectors together.

A year later, we are happy to report that Hacking Health Windsor-Detroit IV will explore the theme of mobility in the fall. The potential for creative engineers and programmers from General Motors and Google and Lyft to talk healthcare is exciting.

 

 

In the video below, Robert C. Brooks, III – a hackathon participant, talks about what the automotive industry can bring to healthcare:

Our Movement Builds Ecosystems of Innovation

At the Medhealth Summit debrief,  Stephen Konya, a Senior Innovation Strategist from the Office of the National Coordinator for Health IT with the United States Department of Health and Human Services, was invited to lead a discussion. He is exploring the growing network of health-related cluster initiatives across the United States – a cluster of clusters – and the opportunity to integrate the MedHealth Summit.

And that is the genius of Hacking Health – connecting thought leaders from health and tech regionally, opening up promising collaboration between previously sequestered sectors and looking beyond the horizon to connect creative problem solvers globally. That’s Hacking Health’s approach.

 

That’s the magic of a grass-roots movement

Want to support our movement? Join/build your local chapter or make a donation!

 

Original text from Dr. Irek Kusmierczyk,

City Councillor for Ward 7 in the City of Windsor

Director of Partnerships at WEtech Alliance

Leader of the Hacking Health Windsor-Detroit Chapter

LinkedInTwitterWeb

 

Delphine DavanOur Volunteers Break Silos And Borders
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Hacking Health, Innovation Beyond Hackathons

Hacking Health is a not-for-profit organization created in Montreal in 2012 with head office at the CHUM Hospital. We have developed 12 entities across Canada (from Vancouver to St-John’s) and are present in 50+ cities around the world. All these entities (called chapters) are built by multidisciplinary teams of volunteers who want to bring innovation to healthcare and integrate new technologies for the benefit of patients.

All over the world, our 600+ volunteers organize high energy, collaborative competitions such as health hackathons. During these events, we pair healthcare professionals with patients, technologists, designers, entrepreneurs and other experts to build concrete solutions to healthcare challenges – see all future and past events here.

Listen to the interview of Annie Lamontagne, Special Projects Advisor and former Head of Global Growth at Hacking Health.

Listen to the podcast on iTunes, Podbean, Stitcher or Youtube.

From fun short events to transformative innovation hubs

The cornerstone of Hacking Health’s global success is the community built in each location. Chapters organize not only one-time weekend hackathons but also meetups and workshops which work as a regular forum for ideation, knowledge exchange, and networking opportunity.

Not each idea born during a hackathon turns into a company, nor do all participants have entrepreneurial aspirations, but people always make new connections and acquire new knowledge,” says Annie.

Hospitals, like CHUM, partner with Hacking Health with the desire to give medical professionals a different perspective on their problems with the opportunity of building tomorrow’s healthcare. Read the press release about our collaboration with CHUM here.

Health innovation management

As Annie likes to emphasize in the interview, health innovation management is an emerging and evolving science, and even when hospitals are open to new ideas, they might struggle in implementing them into their practice.

“At one time a speech therapist designed a solution for her clinical practice. She did not want to start a company but wanted to see her idea used in her everyday work. Before that was possible, she hit a lot of barriers inside the institution and had to put a lot of effort in justifying the legal requirements, get management approval, etc., to be able to use the solution,” says Annie Lamontagne.

Another successful hackathon participant was Dr. Denis Vincent, an Edmonton-based physician, who suffered a loss of a patient due to a misplaced fax document. He started looking for a solution to prevent such things from ever happening again. At the Hacking Health Edmonton hackathon in 2013, Dr. Vincent created ezReferral, a cloud-based, secure medical referral management tool that keeps all parties on the same page: family doctor, specialist, and patient.

Read other success stories: CarePRN, IUGO Care, EyeWare, Haleo, etc. Just to name a few.

Hacking health uses different approaches for attracting participants from the clinical practice to join the events. One of them is to turn to IT departments inside healthcare institutions to identify the healthcare workers who complain the most. Hacking health sees them as champions — they are those who refuse to accept the status quo and wish to see changes. They usually become the most influential ambassadors of innovations within institutions.

One of the aspects Annie is passionate about is rethinking the inclusion of older healthcare specialists in the innovation processes. “These are people with tremendous knowledge and experience, still wish to be active, and we need to value their participation.”

Some questions addressed during the interview:

  • How are hackathons in healthcare evolving over the years?
  • Hacking Health is active in 17 countries. What can different chapters learn from each other?
  • How to organize a hackathon?
  • How to motivate participants to join hackathons?
  • How do Hacking health events differ from other digital health events and how do they attract participants?
  • How do hackathons in hospitals look like?
  • What follows hackathons in clinical settings? Do hospitals adopt change management solutions?

 

Post in collaboration with Tjaša Zajc, author of Faces of Digital Health

Delphine DavanHacking Health, Innovation Beyond Hackathons
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